We Surveyed 100 People About What They Do During Awkward Zoom Silences and the Confessions Are Deeply Relatable
Photo: Shixart1985, CC BY 2.0, via Wikimedia Commons
It happens every single time. Someone finishes talking. There's a beat. Then another beat. Then a third beat that lasts approximately 47 emotional years. Someone says "so..." and then nothing. Someone else starts talking, then stops. A dog barks in the background. The meeting host stares blankly into the middle distance like they're receiving transmissions from another dimension.
This is the Zoom Silence. And we are all living inside it.
We at WinkCoo decided to do what any responsible entertainment website would do with this information: exploit it for content. We surveyed 100 Americans across different industries, age groups, and levels of tolerance for video call suffering, and asked them one beautifully simple question: What are you actually doing during those awkward silences on video calls?
The results were more honest than we expected. And so, so much weirder.
The Top Offenders: A Ranked List of Zoom Silence Crimes
1. Checking Their Own Face (67% of respondents)
The number one activity during a Zoom silence is, without question, staring at your own little rectangle in the corner of the screen and silently judging yourself. Are my pores that big in real life? Is my head always this shape? Why does my neck look like that?
One respondent, a 34-year-old project manager from Ohio, put it beautifully: "I have attended approximately 400 Zoom calls and I have retained maybe 12% of the information discussed. I have, however, developed a very thorough understanding of my own resting face, and it is not great."
2. Texting Someone About the Meeting They're Currently In (54%)
The parallel universe of the meeting-within-a-meeting. While your face is arranged in an expression of thoughtful engagement, your thumbs are flying across your phone screen, sending messages like "oh my god Karen just said WHAT" or "how long has this been going on" or simply "HELP."
This is not multitasking. This is survival.
3. Updating LinkedIn (31%)
Thirty-one percent of respondents admitted to updating their LinkedIn profiles while actively on a work call. We cannot decide if this is bold, depressing, or the most efficient use of anyone's time. Possibly all three.
"I added three new skills to my profile during a single all-hands meeting," reported one 28-year-old marketing coordinator. "By the time my CEO finished talking about Q3 goals, I was officially 'proficient in cross-functional collaboration.' Which I learned from being on that very call. Full circle."
4. Practicing Their 'Listening Face' (48%)
Nearly half of all respondents admitted to actively performing the appearance of paying attention rather than actually paying attention. This involves a specific facial configuration: slight head tilt, occasional nod, eyes focused approximately six inches above the webcam lens, eyebrows set to "mildly intrigued."
This is a skill. People have gotten good at it. Alarmingly good.
"I have a Listening Face and a Concerned Listening Face and a 'This Is Very Interesting' Face," said one 41-year-old HR professional. "I cycle through them every 90 seconds so I appear engaged. I have not absorbed meaningful information from a Zoom call since March 2021."
5. Eating Something They Don't Want Anyone to See (44%)
The forbidden snack. The off-camera meal. The sandwich eaten in three bites during a seven-second silence because there was simply no other window of opportunity.
"I ate an entire bowl of cereal during a department budget meeting," confessed a 36-year-old accountant from Texas. "I had my camera angled specifically so only my face was visible. I felt like a spy. A hungry, slightly guilty spy."
6. Googling Something the Speaker Just Said (39%)
Somebody uses a term you don't recognize. You nod. You type it into Google. You now know what "asynchronous workflow optimization" means and you can nod with genuine understanding for the next 45 seconds. This is just continuing education, honestly.
7. Online Shopping (29%)
Almost a third of respondents admitted to actively shopping online during Zoom calls. One person purchased a standing desk during a meeting about the importance of in-person collaboration. The irony was apparently lost on no one, including themselves.
The Psychology of the Zoom Silence (In Plain English)
Okay, we promised a "light psychological breakdown" and we're delivering — emphasis on light, because this is WinkCoo and we are not writing a dissertation.
Here's the deal: video calls are cognitively exhausting in ways that in-person meetings aren't. Your brain is working overtime to process visual cues, audio cues, and the constant background hum of your own self-consciousness — all at the same time. Research out of Stanford (they called it "Zoom fatigue" and it is absolutely a real thing) found that video calls require significantly more sustained focus than face-to-face interactions, largely because you're staring directly into faces at a distance that would be uncomfortable in real life.
So when a silence hits, your brain — which has been sprinting — essentially takes a micro-vacation. You dissociate slightly. You check your face in the little box. You wonder if you left the stove on. You add "strategic communication" to your LinkedIn.
This is not a character flaw. This is your brain doing its best under genuinely weird circumstances.
The Silence Itself: A Cultural Phenomenon
What makes the Zoom silence uniquely painful compared to, say, a silence in a regular meeting room? A few things, actually.
First, there's the technical ambiguity. Is the silence a pause? A connection issue? Did someone's internet drop? Is someone about to speak? Nobody knows, and that uncertainty is its own special torture.
Second, there's the gallery view problem. In a room with ten people, your eyes can wander. On Zoom, you're looking at ten faces looking at ten faces, and the collective discomfort is visible and multiplied and somehow deeply funny.
Third — and this is the one that really gets people — there's the unmute anxiety. The moment when you think you have something to contribute but you're not sure if this is actually your moment, and by the time you've decided it is, someone else has started talking, and you've accidentally said "no I was just—" into the void and now everyone is looking at your rectangle.
Seventy-two percent of our respondents said the unmute moment was the single most stressful part of any video call. More stressful than presenting. More stressful than being called on unexpectedly. The unmute moment is the great equalizer.
The Quotes That Broke Us (In the Best Way)
We'll let the people speak:
"I once spent an entire Zoom silence trying to figure out if my background filter was making me look like I had a giant floating head. It was. Nobody said anything. I respect them for that." — Anonymous, 33
"I reorganize my desktop icons during silences. I don't know why. It just feels productive." — Mark, 45, Denver
"I mouth words to myself to look like I'm thinking deeply. I am thinking about what I want for dinner." — Anonymous, 29
"My team has a group chat specifically for reacting to our own Zoom meeting in real time. The chat is more active than the meeting." — Priya, 31, Chicago
The Uncomfortable Truth
Here's what our completely unscientific but deeply entertaining survey ultimately reveals: nobody is really "on" during Zoom calls the way we all pretend to be. We're all doing our best impression of a person paying attention while simultaneously living entire parallel lives just off-camera.
And somehow, the work still gets done. Meetings still happen. Decisions still get made. LinkedIn profiles get updated, snacks get consumed, and the little nodding rectangle of your face continues to project professional competence while your brain is somewhere entirely else.
Life's weird. We're all just trying to look like we're listening.
Wink.